Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

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A friend says a @TSA agent told him "Unfortunately many of our policies are open to interpretation so it really depends on the agent."

— Mark Graban (@MarkGraban) November 30, 2015

Episode #5 of the Toyota #Kata Podcast has been released https://t.co/sZVLQ9Qhtr Subscribe here: https://t.co/8fOVFORWgc

— Mark Graban (@MarkGraban) November 30, 2015

British nursing publication editorial – “once again finance is being put before the safety of patients.” https://t.co/XrkYoExhNG

— Mark Graban (@MarkGraban) November 30, 2015

“Systems where employees are stack-ranked… reducing total motivation and thus performance.” https://t.co/XCtMz36J98 #Deming

— Mark Graban (@MarkGraban) November 30, 2015

This is a great intro to Lean book… Pascal is one of the best to be learning from… #Lean https://t.co/aTzOAtRdgD

— Mark Graban (@MarkGraban) November 30, 2015

Check out John Toussaint's new videos on #Lean healthcare https://t.co/TDjSSB5LQ9

— Mark Graban (@MarkGraban) November 30, 2015

Healthcare System Transformation Videos by John Toussaint, MD https://t.co/hDBsyotUx5 via @YouTube

— Steve Bollinger (@stevenbookman) November 30, 2015

Five Key Words of the Toyota Way – #Lean https://t.co/bvbMD98KcN pic.twitter.com/6nbCX4hTWV

— Mark Graban (@MarkGraban) December 1, 2015

Speaking tips — "When really charismatic leaders use hand gestures, the brain is super happy," https://t.co/xdXvrTVlEX

— Mark Graban (@MarkGraban) December 1, 2015

#Lean + layoffs will not be a recipe for Lean success in Saskatchewan cc @MMandryk https://t.co/dfWIAzcPxp

— Mark Graban (@MarkGraban) December 1, 2015

Article quoting @epatientdave on being an engaged patient https://t.co/rAGt199FbQ

— Mark Graban (@MarkGraban) December 1, 2015

Toyota safety & employee health data shared on website: https://t.co/bvbMD98KcN #Lean pic.twitter.com/scuNyz346I

— Mark Graban (@MarkGraban) December 1, 2015

“Toyota used a "PDCA for Improving Health" worksheet at each workplace,” https://t.co/bvbMD9ql4l #LEan

— Mark Graban (@MarkGraban) December 1, 2015

Mike Rother: "Improvement #Kata is not a problem solving methodology, it's a process of skill development." https://t.co/GC6gTkeJyo #Lean

— Mark Graban (@MarkGraban) December 1, 2015

Paul O'Neill speaking at @LeapfrogGroup annual gala on #patientsafety & leadership pic.twitter.com/z9HBnovWAI

— Mark Graban (@MarkGraban) December 2, 2015

It's always inspiring to hear Paul O'Neill speak – here are my notes from a 2013 talk he gave: https://t.co/sKYU12AN62 #lean #patientsafety

— Mark Graban (@MarkGraban) December 2, 2015

Heard him speak again tonight at @leapfroggroup – My 2011 podcast with him – Paul O’Neill on #PatientSafety https://t.co/g86lnwljNY

— Mark Graban (@MarkGraban) December 2, 2015

For most operations is about lowering costs.But when used right operations is also about dignity, good jobs. We need to emphasize that more

— Zeynep Ton (@zeynepton) December 2, 2015

New study on MD #burnout very troublng; now >50%, up 9% since 2011 https://t.co/Xky9fILwyz Gotta fix this @AmerMedicalAssn @ChristineSinsky

— Bob Wachter (@Bob_Wachter) December 2, 2015

I share Paul O'Neill's frustration, stated last night, that the huge successes in healthcare aren't being duplicated & spread more widely

— Mark Graban (@MarkGraban) December 2, 2015

Many organizations struggle with #Lean because they view it as "tools in the toolbox" or they layer tools on top of the wrong philosophy

— Mark Graban (@MarkGraban) December 2, 2015

"It can be better, and it needed to be better – for their patients." The power of #Lean healthcare @MarkGraban pic.twitter.com/shcksgUXeD

— The Leapfrog Group (@LeapfrogGroup) December 2, 2015

@MarkGraban: other industries don't put quality control on their customers #AskMeIfIWashedMyHands @LeapfrogGroup pic.twitter.com/d5SWEn9ZcJ

— MBGH (@MemphisBGH) December 2, 2015

@MarkGraban: humility is a main ingredient in successfully implementing lean #livingthevision @LeapfrogGroup pic.twitter.com/FbqILRbvbj

— MBGH (@MemphisBGH) December 2, 2015

When it's easier to fudge the numbers instead of actually improving the system… https://t.co/JqjrmulYJ8

— Mark Graban (@MarkGraban) December 2, 2015

How many hospitals have missed the point of #Lean, somehow thinking that it's all about speed, efficiency, cost, not #safety & #quality?

— Mark Graban (@MarkGraban) December 3, 2015

Read & commented: Rethinking the Shadow Board https://t.co/EIvZDoDHFx By @danmarkovitz #Lean

— Mark Graban (@MarkGraban) December 3, 2015

YouTube: LeanBlog Podcast #235 – @LeanLeaderWay Interviewed by Mark Graban on #Lean Leadership https://t.co/NlsO41nms4

— Mark Graban (@MarkGraban) December 4, 2015

9 Gift Ideas for Your #Lean Loving Friends https://t.co/Q6ueQPO7GH

— Mark Graban (@MarkGraban) December 4, 2015

We need to address this in healthcare. Don't set people up to struggle or fail https://t.co/3k7Twc8iwL

— Mark Graban (@MarkGraban) December 5, 2015