Key Tweets from @MarkGraban – Week of December 7, 2015: Lean, Patient-Centeredness, Broken Chart





Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.



If you’re reading this via email or RSS, you might get a better experience by clicking through to view the post on the web because it will display article link previews, embedded photos, etc., providing a better reader experience for you.







Your pie chart is broken pic.twitter.com/AgXjkfPrW5



— Mark Graban (@MarkGraban) December 7, 2015















Free webinar — “Lean Thinking in an Academic Medical Center — The Beat Goes On” https://t.co/5MEFBYsaZX



— Mark Graban (@MarkGraban) December 7, 2015















This is as crazy as asking hospital CEOs to vote on a "best hospitals" list https://t.co/ubjyMueYUh



— Mark Graban (@MarkGraban) December 7, 2015















How a Cultural Transformation Can Advance #PatientSafety https://t.co/O2FmewoTTA



— Mark Graban (@MarkGraban) December 7, 2015















I have 500 subscribers now on my YouTube channel – check it out & subscribe #lean #kaizen https://t.co/8iuIHrn2PJ



— Mark Graban (@MarkGraban) December 7, 2015















Toyota has shifted to "andon buttons" when it works better & makes sense. Time to revisit the shadow board? https://t.co/S6f8SP2DzG



— Dan Markovitz (@danmarkovitz) December 7, 2015















My grandpa is in a rehab hospital. He correctly predicted "As soon as I doze off, they will wake me." Yup. What would you like for dinner?



— Mark Graban (@MarkGraban) December 7, 2015















Nice Video — Quality Improvement in Healthcare https://t.co/KkuIAOLlei via @YouTube #Deming #Berwick #Lean



— Mark Graban (@MarkGraban) December 7, 2015















You have the right to not pay for care not provided. Imagine that!! @ePatientDave pic.twitter.com/hcmjWT7O8A



— Mark Graban (@MarkGraban) December 7, 2015















Look whose material we just ran into at @TheIHI #IHI27Forum @MarkGraban pic.twitter.com/p7EDzmc2xa



— Louise Batz PSF (@batzpatientsafe) December 8, 2015















#27Forum "It is cruel to show improvement data without giving the knowledge and tools to close those gaps." @maureenbis



— Lori Fannin (@Lori_Fannin) December 8, 2015















Leaders must spend time w/ frontline docs, #nurses “Farther you get frm the bedside, the fuzzier the pic gets” M.Leonard #27Forum #ptsafety



— SusanCarr (@SusanCarr) December 7, 2015















Rehab hospital was supposed to refill my grandpa's portable O2 tank overnight. Didn't happen. Slowed us down getting him to MD appointment



— Mark Graban (@MarkGraban) December 8, 2015















This seems fussy. They don't want patients to be late. But don't be too early. Have never seen a sign like this. pic.twitter.com/dH4LzMdKzb



— Mark Graban (@MarkGraban) December 8, 2015















Our @KaiNexus customers set such a great example. Collectively implement employee ideas 75% of the time. Far better than suggestion boxes.



— Mark Graban (@MarkGraban) December 8, 2015















Coming in the spring of 2016. 3rd revised edition of my book. https://t.co/9wYZEUrGyV #lean



— Mark Graban (@MarkGraban) December 8, 2015















Weird pathology lab company slogan on their van: "We take it personally."



— Mark Graban (@MarkGraban) December 8, 2015















Welcome Bruce Hamilton ("toast guy") to Twitter — @oldleandude #lean



— Mark Graban (@MarkGraban) December 8, 2015















Data over time (run charts) is important, but make sure you don't response to common cause variation inherent w/ any process #lean #27Forum



— Isaac B. Mitchell (@IsaacMitchell) December 8, 2015















Expected cover for the upcoming 3rd edition of my book @LeanHospitals #Lean https://t.co/iM7RXIgial pic.twitter.com/5IVzj2Fhqt



— Mark Graban (@MarkGraban) December 8, 2015















What is care other than patient-centered or person-centered? Better late than never? pic.twitter.com/oG7mkphqH7



— Mark Graban (@MarkGraban) December 8, 2015















Good principles – respect, listening to others, autonomy. The best of what healthcare should be. pic.twitter.com/dWufnPAdZD



— Mark Graban (@MarkGraban) December 8, 2015















The one thing Bush and Clinton agree on: where to get campaign hats. https://t.co/WLHzaiUcZS via @slate



— Mark Graban (@MarkGraban) December 9, 2015















Fine, @washingtonpost, I won't read your paper after all. The Xs don't work. pic.twitter.com/I9vnJRM1u9



— Mark Graban (@MarkGraban) December 9, 2015















The RN world of alarm fatigue, "We are only truly alarmed when no alarms are going off." #27Forum



— Isaac B. Mitchell (@IsaacMitchell) December 9, 2015















The system is designed by doctors for doctors. The rest of us are sheep. https://t.co/r2Q0D3JUPV



— Paul Levy (@Paulflevy) December 9, 2015















Yes, then no: “The only way #lean works is if you can get all the workers to buy in… only way is with rewards. ” https://t.co/aFDJS26J9F



— Mark Graban (@MarkGraban) December 10, 2015















“health care expenditures at high-pressure companies are nearly 50% greater than at other organizations.” https://t.co/gF6gWoqxRx #lean



— Mark Graban (@MarkGraban) December 10, 2015















769 improvements implement this year, $148k in cost savings (plus other benefits), shared by @kielrosser#lean pic.twitter.com/OjUQuvq0DC



— Mark Graban (@MarkGraban) December 10, 2015















"We're haunted by suggestion boxes" says Ron Smith from @MaryGreeley. "Monthly review is way too slow." They are now improving DAILY.



— Mark Graban (@MarkGraban) December 10, 2015















"Our goal is to engage every employee" in some form of improvement activity @MaryGreeley, says @kielrosser. #Kaizen #lean



— Mark Graban (@MarkGraban) December 10, 2015















“Targets and goals are meaningless if both levels of government don't address the roots of the problems ” https://t.co/x17rOALdw6



— Mark Graban (@MarkGraban) December 10, 2015















"How is the "Toyota Effect" Helping Factories, Hospitals, and Non-Profits?" by @MarkGraban on @LinkedIn https://t.co/haYalWvZQT #Lean



— Mark Graban (@MarkGraban) December 11, 2015















Do they mean #Lean Sigma or #SixSigma? No wonder there is such confusion pic.twitter.com/DlZc667PMI



— Mark Graban (@MarkGraban) December 11, 2015

















Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment (or click through to the blog if you’re reading via email or RSS).



Original article: Key Tweets from @MarkGraban – Week of December 7, 2015: Lean, Patient-Centeredness, Broken Chart.



(c) Mark Graban and Constancy, Inc. 2005-2015



via Raymond Arsenault on Life and Business http://raymondarsenault.blogspot.com/2015/12/key-tweets-from-markgraban-week-of_11.html